About Us

You must be at least 18 years old to shop with us.

Shipping

After you have completed your purchase, we will send an order confirmation to your email. If you need to make changes to your order, you must contact us within 2 hours for the changes to be implemented. When your order has been shipped, you will receive another email with delivery confirmation. Our delivery times vary depending on public holidays and public holidays. Expected delivery time within Sweden is 2-5 working days.

Delivery of printed items such as clothes, tote bags and mugs takes place through Spreadshirt. Delivery is approximately 10 days to Sweden for these products.

The delivery time can be extended in case of force majeure or holidays. For questions about delivery, you can contact Occult Shop.

Open purchase and Right of Withdrawal

When you shop via the Internet, the Consumer Purchase and Distance Contracts Act applies. This law protects you as a consumer when you make purchases remotely. The Swedish Consumer Agency has more information.

You have a 14-day right of withdrawal on all goods that are not specially made for the consumer. The item must be returned in the same condition as when it was delivered to the consumer. The customer is responsible for shipping costs in case of right of withdrawal and complaint. No right of withdrawal applies to digital files.

We do not have open purchase or exchange rights. You can always claim an item if it is damaged. In case of right of withdrawal, you must present a receipt that the item was purchased from us. Contact us and we will send you a cancellation form.  

All fraud attempts are reported to the police and we reserve the right to cancel a purchase if fraud is suspected.

Currency & Prices

All prices in the store include VAT and are stated in Swedish kronor (SEK). Store prices apply unless otherwise agreed. We reserve the right to change prices without notice, depending on exchange rates, postage costs, overheads, etc. All orders are packed and documented before they are sent to the customer.

Safety

Always seek medical attention first before turning to metaphysics and crystals. The properties of crystals are not scientifically proven, if you feel unwell or are ill, consult a doctor first.

Payment

Payment is made by credit card or invoice. Occult Shop uses Shopify Payments. If you want to pay with Swish, please contact us to use it as a payment method.

Sale & Promotions

Sale and promotion codes cannot be combined with other offers. You can use a promotional code by entering the code at checkout before paying. ​

Services and Digital files

In the case of a booked Tarot reading, the right of withdrawal applies from the day after the agreement was concluded. The right of withdrawal does not apply if the service has been performed. When purchasing digital files such as PDFs, there is no right of withdrawal if the purchase has been made.

Privacy Policy

For Occult Shop, privacy is important. We strive for a high level of data protection. In this policy, we explain how we collect and use personal data. We also describe your rights and how you can assert them.

You are always welcome to contact us if you have questions about how we process your personal data. Contact details are at the end of this text.

What is a personal data and what is a processing of personal data?
Personal data is all information about a living natural person that can be directly or indirectly linked to that person. It is not only about names and social security numbers, but also about, for example, pictures and e-mail addresses.

Processing of personal data is everything that happens with the personal data in the IT systems, regardless of whether it is about mobile devices or computers. This concerns, for example, collection, registration, structuring, storage, processing and transmission. In some cases, manual records may also be covered.

Personal data controller
For the processing that takes place within Ockult Shop's operations, Ockult Shop is the personal data controller.

What personal data do we collect about you and why?
We mainly process your name, social security number, address and contact details, bank account.

Personal data assistants
In some situations, it is necessary for us to engage other parties. For example accountants. They are then personal data assistants for us. We check personal data processors to ensure that they guarantee the security and confidentiality of personal data. When personal data assistants are engaged, it is only for the purposes that are compatible with the purposes we ourselves have for the processing.

Actors who are independently responsible for personal data
We also share your personal data with certain other actors who are independent personal data controllers, for example authorities such as the Swedish Tax Agency, when we are obliged to disclose such data based on law or authority decision. When your personal data is shared with an actor who is an independent personal data controller, that organization's privacy policy and personal data management apply.

How long do we store your personal data?
We never save your personal data longer than is necessary for the respective purpose. Due to legislation, certain information in the bookkeeping, for example, needs to be saved for at least seven years.

What are your rights as a data subject?
As a registered user, you have a number of rights under current legislation. You have the right to receive an extract that shows which personal data we have registered about you. You can request correction of incorrect information and in some cases deletion.

Contact us with questions about how we process personal data.
If you have questions about how we process personal data, please contact us.

We may make changes to our privacy policy. The latest version of the privacy policy is always available here on the website.